September 21, 2026

A Rapidly Changing Chaotic World Requires Leadership Agility

Author

Date

September 21, 2026

Share

It is undeniable that change is accelerating and becoming more chaotic. 


Leaders need to understand this change. 


What is driving the change? 


What are the implications on your leadership?



Technology is driving the change.

Model of Technology Change

I have put together a model to help you understand this change and high-level implications on your leadership.



After exploring the model, we will highlight key thoughts on leadership agility to deal with this rapid and chaotic change in today’s business world.


Each technological revolution has brought on new change dynamics, management styles, and leadership focus.

Industrial Revolution

We are all familiar with the industrial revolution starting back in the mid-1700s. New technology in the form of machines changed the manufacturing process of goods. Machines substituted for human labor.


It brought about new forms of business enterprise because this change was mass production. Organizations had to evolve to deal with the larger volume of transactions.

It was a new world.


Back in the 1960s when I was taking organizational behavior courses the buzz word was “management by exception.” You probably heard of “If it ain’t broke, don’t fix it.”


The assembly line was key to production. You had to keep it going.


Change was not rampant.


Therefore, the focus was on control.



To lead these massive organizations with their hierarchies, the management style was traditionally autocratic..

Information Revolution

The technology of automation from the Industrial revolution paved the wave for a transformation change in information processes with the advent of computers. Software programs did the work of repetitive clerical type roles and more.


I joined Shell Oil in 1970 as one of those programmers to create this new software.

The new buzz word was “Change is the Constant.”


The rigidity of large bureaucratic organizations was being significantly impacted by the delayering and restructuring brought on by this information processing revolution.


More decisions had to be made to cope with the constant change.



Knowledge became more important with these constantly changing dynamics.

Participative Management Evolves

It made sense to have others participate in the decision-making process. 


Thus, the management style shifted more toward Participative.


Companies needed to keep up and not get lost in the change from their competitors.



The focus turned to adaption..

Second Wave of the Information Revolution

By 1965, an M.I.T. scientist developed a way of sending information from one computer to another that he called “packet switching.”


This has continued to evolve into today’s multi-faceted internet world.

It is not just social media.


You can type anything into your browser and get a voluminous amount of information in seconds.


This has been a big driver of the acceleration of change which creates instability.

Molecular Revolution

The hybrid DNA-RNA was created around 1960 as part of the early beginnings of the Biotechnology Revolution.



At the turn of the century, the world had advanced to the sequencing of the human genome.

On a similar front, the theory of manipulating atoms was around 1960.


Some twenty years later, the scanning tunneling microscope was developed that could see individual atoms.


Nanotechnology is real.


Together this has all led to the manipulation of cells and atoms.

What’s driving the chaos?

Today, this Molecular Revolution has come to the forefront.


It is transforming the very fundamentals of living systems and materials.



In short, the molecular revolution is another key driver underpinning the chaos..

Fundamental Reprogramming

The ability to fundamentally reprogram things is opening people’s minds not constrained by traditional boundaries.


Management styles are shifting to visionaries.


Instead of being whipsawed by accelerating and chaotic change, visionaries are creating the future.

Ramifications on your Leadership Style

There are practical ramifications of today’s changing dynamics for every leader.


Those in fast cycle industries have been in this chaos for some time.


Slow cycle industries have sped up.


Life spans for companies have shortened.


Technology and imaginative minds are driving more technology and transformations that lead to even faster change and more chaos.


Leaders must be more agile and flexible to cope and prosper, but how do you do that?


What competencies and skills are needed to be an agile leader?


There has been some very thoughtful research on this question. In this blog, I can only give you highlights and direct you to some of the better resources (in my opinion).

Leadership Agility: Managing through the Chaos

In 2007, Bill Joiner & Stephen Josephs wrote the book LEADERSHIP AGILITY Five Levels of Mastery For Anticipating and Initiating Change.


It is a rather sophisticated approach based on their notion of a Leadership Agility Compass outlining four competencies: Context Setting Agility, Stakeholder Agility, Creative Agility, and Self Leadership Agility. 


Using the compass, they then take you through their five levels of agility development: Expert, Achiever, Catalyst, Co-creator, and Synergist.


It has a lot of content. If you are really trying to enhance your leadership agility, it is worth a read.

Learning Agility

Korn Ferry has also done a lot of research on leadership agility outlined in their paper on The Organizational X Factor: Learning Agility.


They describe learning agility as made up of five factors: Self Awareness, Mental Agility, People Agility, Change Agility, and Results Agility. 


You can see some similar ideas to Joiner and Josephs’ Leadership Compass.


I like their addition of Results Agility described as delivering results in first time situations.


The authors, Mary Knight and Natalie Wong, contend that Learning Agility is a top predictor of high potential people. Companies with highly agile executives have 25% higher profit margins than their peers.

Core, Edge and Agility

Agility competencies are important.


It is also important to have a perspective in thinking about the context of this change in your day-to-day world. 


What is central to how the world should work for you to what are the dramatic implications of changing technologies?


In this respect, Lee, Hecht, and Harrison, a global leader in talent development, wrote an interesting paper on Core, Edge, and Agility.


My colleague Doug Thorpe has condensed their ideas and his own in an article on his website in 2018 entitled Leaders: There’s a New Way to Understand Change | Business Advisor, Mentor and Executive Coach | Doug Thorpe


It is certainly worth your read with the idea that agility helps manage the forces of what’s core and what is on the edge.

Set Direction Not Destination

Agility has certainly become a popular topic for organizational consultants in this 21st century.

 One concept I like from McKinsey’s March 2018 article of Leading with inner agility is “set direction not destination.”


This brings us back to my model introduced at the beginning of this blog on understanding change.


You not only have to have agility competencies, and a framework of thinking about agility as we have just discussed.


You also need to be the visionary highlighted in the model.


Ultimately, the management style of significance in this world of accelerating and chaotic change is a visionary leader.


Set directions with the agility to adjust destinations.



To quote Jack Welch, “control your own destiny or someone else will.”

Six white pawns with a taller central piece on a gray surface, symbolizing teamwork or leadership
September 21, 2026
Confusing Contrast
Blue hexagon icons for business teamwork, communication, analytics, and technology on a dark background
September 21, 2026
The Proverbial S Curve
White figure standing on upward arrows, looking ahead with telescope, symbolizing growth and direction
September 10, 2026
Leadership does not have a simple formula for every situation. A lot of the leadership theory comes from academicians studying a formulation of their leadership model from observing the real world. They test the model with empirical research to determine results on performance. Then, it’s the publish or perish phenomenon. Look at the chapter headings from a well-known college text by Northouse entitled Leadership: Theory and Practice. We find a long list of these type models as well as some more generalized topics: Trait Approach, Skills Approach, Behavioral Approach, Situational Approach, Path-Goal Theory, Leader-Member Exchange Theory, Transformational Leadership, Authentic Leadership, Servant Leadership, Adaptive Leadership, Followership, Leadership Ethics, Team Leadership, Gender and Leadership, Culture and Leadership. Wow, how do you sort out all these concepts? And this is just a college textbook articulating all these different perspectives. There are lots of other relevant authors both academicians and practitioners not included in the chapters listed above such as Strength Based Leadership.
Person in blue leading a large group of white figures in a V formation on a white background
September 9, 2026
The purpose of this blog is to weave the story that power is the interwoven fabric of leadership. You might say, “You will have to convince me. Rosabeth Moss Kanter once wrote that “Power is America’s last dirty word. It is easier to talk about money, and much easier to talk about sex, than it is to talk about power.”[i] Power and politics are often equated but they are not the same thing although deeply related. Politics often relates to the influencing strategies and tactics within governments, which are usually quite contentious particularly at the federal level today. In the American democratic construct, there are two opposing sides trying to gain the upper hand to impose their point of view through vehicles not always healthy for the nation. In many respects, power by its association with politics remains a very dirty word in this 21st century. Of course, there are still lots of power plays in many organizational settings that are detrimental perpetuating this sinister view of people who use power.
Hands reviewing charts at a bright office table with a laptop and notebooks
September 9, 2026
In talking with small business owners, I am surprised how many have trouble off the top of their heads responding to simple questions like what are your revenues, how much is in your bank account, and what is your cash flow? Research studies find over 80% of the time poor cash management or poor understanding of cash flows contributes to the failure of a small business. Another way of describing this predominant problem is a lack of funding or working capital. It is amazing how many people just jump into business without planning and understanding their working capital needs. Even the term working capital is foreign to their vocabulary. So, if you don’t know, it is the capital in the business used for short-term operations. You take what are current assets such as cash in the bank, receivables, and inventory less the current liabilities and obligations you need to pay out in the short term considered less than a year. You need to know more than what is working capital. Somehow accounting leaves many with that deer-in-the-headlights look. In many ways, I understand. Even though I have a master’s in accounting, it was never my favorite subject. But I also understood back then when getting my degree that accounting is the language of business and a necessity for running businesses. In teaching a Corporate Strategy course to undergraduate business school seniors, far too many of the students didn’t understand balance sheets, income statements, and cash flow statements even though they had introductory accounting courses.